The Skyhawk process involves an in-depth audit of each business we work with to ensure that we design technology solutions that meet their goals and align with their budgets. Our recent client success stories speak to our commitment to customer service and the quality of our work.
The Newtron Group
The Newtron Group (Newtron), a Baton Rouge based industrial construction company, is among the country’s leading industrial electrical and instrumentation providers. With seven subsidiaries spread across Texas and Louisiana, Newtron serves clients from industry segments that include refining, power generation, mining and pharmaceuticals.
Given the growing complexity of Newtron’s technical infrastructure, its IT Department was looking for an experienced external partner who could seamlessly integrate with their team to help optimize their very specific network requirements.
One of Newtron’s main concerns and project requirements was to build as much redundancy across its companywide network as possible. Newtron approached Skyhawk to design and implement the plan, as well as manage their network equipment, phone systems and internet services.
Working in partnership with Newtron’s IT team, Skyhawk conducted a detailed audit of their internal infrastructure to gain an understanding of how each system and piece of equipment needed to work together. From there, a network optimization plan was created and set in motion over the course of a several months. The speed and efficiency in which Skyhawk worked set them apart from competitors and has created a daily working relationship between the two companies. Not only was Skyhawk able to maximize the network’s redundancy and uptime, they also implemented technical support plans to create a synergistic relationship between the two IT teams. This relationship allowed for Skyhawk’s seamless execution and proactive management of a fully optimized internal voice and data system as well as reliable internet services and 24/7 management of all routers.
McMains Children's Developmental Center
The mission of McMains Children’s Developmental Center is centered on the belief that by addressing the needs of individuals they can customize treatment programs that will enable patients to reach their maximum potential and function as independently as possible. In addition to treating children with cerebral palsy, treatment programs also address disabilities such as sensory processing disorders, severe speech and learning disabilities, AD/HD and Autism.
A strong internal network and reliable access to technology is critical to the success of their programs and the overall operation of their facility. In recent years, the center knew it needed to update some of its internal technology in order to stay ahead of the technology curve. They had increasingly experienced delays and issues with their current phone system. In addition to revamping their phone system, Skyhawk also took the initiative to improve their basic daily communication logistics, aiding operations and increasing goal achievement. As a starting point, they decided to revamp their current VoIP system.
Skyhawk met with the McMains team to discuss the initial project scope to replace their current phone system. After conducting a full audit of the technology in use at the center, the Skyhawk team was able to identify weaknesses in their current wifi network that would be causing issues with their phones. Updating the wifi system would provide the center with the necessary infrastructure to support the new phone system without having to rewire the entire facility. Eliminating the need to rewire saved the facility over $80K. Skyhawk’s expertise and level of one-on-one customer service set them apart from competitors. By bundling services and conducting a thorough upfront investigation of the problem, Skyhawk implemented a strategic solution that resulted in a cost savings, far exceeding the clients expectations.